Terms of service

Personal Vows is a service of Archelaus LLC, a limited liability company. In these terms, “we”, “us” and “our” mean Archelaus LLC, and “you” means the person using the site or buying from it. Using personalvows.com means you accept these terms.

One purchase, once. It gives you a guided questionnaire, four drafts of your vows written from the answers you give and from nothing else, and print-quality files — a read-aloud page and a wallet card — that you may download, print and use at your own ceremony.

There is no subscription and nothing renews. The price and what it includes are shown before you pay, and that is what you are charged. Payment is processed by Stripe; we never receive or store your card number.

We do not ask you to create an account or a password. A purchase issues a signed access link and emails it to you. That link is the credential: anyone who has it can open your vows, so treat it the way you would treat a key. If you lose the email, ask for another link at Find my vows, and you can ask us to revoke a link and issue a new one.

Your link works for 12 months from the date of purchase. During that time you can re-read your vows, edit lines, and download fresh files. We email you before the window closes.

When it closes, your questionnaire, your transcript, your drafts and your files are deleted and cannot be recovered. Download and keep your own copies well before then — and long before the wedding.

Rewriting a line costs us money every time it happens, so each purchase carries a limit on how many drafts and line rewrites it can ask for. The limits are set far above what writing one set of vows takes. If you reach one and you are genuinely still working, write to support@personalvows.com and we will lift it.

What you write is yours and stays yours. You give us permission to process it for one purpose only — producing your vows and your files — and for nothing else. What that means in practice is set out in the privacy policy.

The vows we deliver are yours to use however you like: at your ceremony, in print, and in anything you publish afterwards. We claim no ownership of them and we will not reuse them. You are responsible for what you tell us and for reading what you are about to say before you say it.

Your vows are words you say to another person. They are not a legal act, and nothing we deliver has any legal effect on whether a marriage is valid. Licences, filings, who may solemnise a ceremony and every other legal requirement are matters for your state or country and are outside this service entirely. Nothing on this site is legal advice.

We also do not promise that the service will be uninterrupted or free of errors, or that a draft will suit you on the first pass. Where a draft is not right, every line of it is yours to rewrite, and the refund below stands either way.

If your vows are not right for you, write to support@personalvows.com within 30 days of your purchase and we refund it in full. You do not have to explain, and there is no form.

After 30 days we cannot offer a refund, because the files have been delivered and the cost of producing them has been incurred. Nothing in this section reduces any right you have under the law where you live.

• Use the service to produce material that is unlawful, or that harasses or impersonates someone.
• Resell our output as a writing service of your own, or present it as a product you made.
• Work around the access limits, scrape the site, or interfere with how it runs for anyone else.

We may revoke a link that is being used in breach of this section. If we revoke yours and you were not in breach, we refund you.

To the fullest extent the law allows, the total liability of Archelaus LLC to you for any claim connected with this service is limited to the amount you actually paid us for it.

We are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits or lost data — including anything arising from a page that did not print, a link that was not opened in time, a file that was not downloaded before the access window closed, or words that did not land the way you hoped on the day. Some states do not allow these limits; where that is so, they apply only as far as the law allows.

We would rather fix it. Write to support@personalvows.com first, and we will try to resolve it with you within 30 days.

If we cannot, you and Archelaus LLC agree that any dispute arising out of these terms or this service will be resolved by binding individual arbitration, administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court — and that neither of us will bring or join a class action. You may instead bring an individual claim in small-claims court if it qualifies there.

You can opt out of this arbitration agreement by emailing support@personalvows.com within 30 days of your purchase and saying so. Opting out costs you nothing and changes nothing else in these terms.

We may update these terms. If a change affects a purchase you have already made, we email you. The date at the head of this page is when it last changed, and continuing to use the service after a change means you accept it.

These terms are governed by the law of the United States and of the State of New York, where Archelaus LLC is organized, without regard to its conflict-of-laws rules. If any part of them is held unenforceable, the rest stays in force.

Archelaus LLC — support@personalvows.com. We answer everything, and we answer refund requests first.